Speed up resolutions and amplify customer satisfaction—while cutting down on customer service headcount—with the only customer service solution you’ll need.
Enhancing guest experience through smart and efficient communication.
Instantly answer frequently asked questions at any time.
Operate across platforms, such as WhatsApp, website chat, and social media, to meet customers where they are.
Use customer data and context to tailor responses, making interactions feel personalized and attentive.
Instant Responses Any Time: No more missed messages or frustrated customers. Our AI chatbot is live 24/7, ready to answer questions, process requests, and resolve issues — instantly.
Works Where Your Customers Are: Deploy on WhatsApp, Messenger, Instagram, your website, and more — from one centralized platform.
Stay on Track with Smart AI Reminders & Report: Never Miss an Important Task—Automate Reminders for Appointments, Payments, and More!
Faster Service, Happier Guests: Guests can handle everything themselves — from check-in to service requests — anytime, anywhere.
Get started now and simplify your guest experience with advance technology.
Customize JANUS to match your brand and business requirements for a tailored guest experience.
Integrate JANUS with your preferred communication channels to streamline guest communication.
Set up automated responses, reminders, and workflows for seamless guest service.
Track performance, gather insights, and adjust settings to continuously enhance guest satisfaction.
Answer product questions, help with orders and handle returns — all through chat. Customers get instant help, and you make more sales.
Powered by advanced Natural Language Processing (NLP), the chatbot understands intent, responds naturally, and improves over time with every interaction.
Leverage real-time online data to make informed decisions about where to focus your marketing efforts based on actual user engagement.
Your customers are always connected. Why should your Chatbot be any different?
Reducing the risk of revenue leaks and unauthorized access.
Preventing overstock or understock situations and improving resource efficiency.
Reduces the need for manual intervention, leading to cost savings without compromising service quality.
Streamlined check-in/out, accurate billing & AI chatbot communication enhance the guest experience.
Create meaningful interactions tailored to each user’s preferences.
AI suggests relevant services based on user behavior.
Adjusts responses based on context.
Communicate effectively with a diverse audience.
Maintain seamless interaction everywhere.
Adapt communication style to match your brand voice.
AI refines interactions based on past engagements.
Enhances customer satisfaction and loyalty.
Deliver human-like, intelligent responses with AI-driven language processing.
AI processes meaning, not just keywords.
Ensures smooth, natural interactions.
Detects emotions to tailor responses accordingly.
Smart, 24/7 customer support that understands and engages.
Instant Query Resolution – Provides real-time answers without human intervention.
Conversational AI with NLP – Understands context, intent, and user preferences.
Multi-Language Support – Engages customers in their preferred language.
Pre-Programmed & Adaptive Learning – Answers FAQs while continuously improving through interactions.
Smart Recommendations – Suggests services, upgrades, or support based on user behavior.
Escalation to Human Support – Routes complex inquiries to live agents when necessary.
Seamless Integration – Works with websites, apps, WhatsApp, and other digital platforms.
Never Miss an Important Task—Automate Reminders for Appointments, Payments, and More!
Automated Scheduling – Set up reminders for meetings, follow-ups, and deadlines effortlessly.
Customizable Reminder Templates – Personalize messages based on your business needs.
Comprehensive Reports & Analytics – Track reminder effectiveness, customer response rates, and completion status.
Recurring Reminders – Set daily, weekly, or monthly reminders for ongoing tasks.
Industry-Specific Use Cases – Perfect for healthcare (appointment reminders & patient follow-ups), hospitality (booking confirmations & check-in reminders), and finance (invoice & payment reminders).
AI-Powered Predictive Insights – Analyze past interactions to predict when reminders are most effective for each user.
Integration with Business Tools – Sync reminders with CRM, booking systems, payment gateways, calendars, and task management platforms.
Stay informed with instant alerts and live updates.
Live Service Updates – Notifies customers of booking status, changes, or delays in real time.
Personalized Notifications – Sends tailored messages based on user activity and preferences.
Emergency Alerts & Announcements – Instantly broadcasts critical updates when needed.
Geo-Targeted Notifications – Delivers location-based messages for personalized engagement.
Customizable Notification Settings – Users can set preferences for frequency and channels.
Automated Follow-Up Messages – Sends post-service feedback requests or upsell opportunities.
Integration with Internal Systems – Works with CRM, ERP, and messaging platforms for seamless operations.
Designing remarkable guest experiences is fast, simple, and enjoyable, with a focus on quality service, seamless operations, and guest happiness.
Custom Branding & Visual Design: Showcase the property’s unique branding with personalized color schemes, logos, and visuals to create a cohesive look and feel.
Real-Time Check-In/Check-Out: Allow guests to check in and out in real-time directly from the landing page, providing a seamless and contactless experience.
Online Guest Registration: Allow customers to register their information online easily, simplifying the process for both guests and hotel staff.
Check Booking Status: Enable guests to view their booking status and details, keeping them informed and reducing the need for direct inquiries.
Chatbot Integration: Embed a chatbot or live chat to assist guests with inquiries, bookings, and real-time support, enhancing the user experience.
Interactive Map & Directions: Include a map with directions, parking information, and nearby points of interest, making travel planning easy.
Direct Contact & Inquiry Forms: Include contact forms for special requests or questions, helping guests communicate specific needs quickly.
Transform Your Business: Experience Growth Automation with Us
Innovative Tools for Engagement, Personalization, and Data-Driven Success
Keep your audience engaged with automated responses to inquiries, personalized messages, and interactive content tailored to their interests.
Leverage customer data to provide individualized content recommendations and updates that increase engagement and conversion rates.
Easily collect customer feedback with surveys and chat prompts to understand satisfaction and spot areas for improvement.
Analyze customer behavior trends, such as frequently asked questions, to tailor future marketing efforts and enhance customer satisfaction.
Your customers are always connected. Why should your Chatbot be any different?
Reducing the risk of revenue leaks and unauthorised access.
Preventing overstock or understock situations and improving resource efficiency.
Reduces the need for manual intervention, leading to cost savings without compromising service quality.
Streamlined check-in/out, accurate billing & AI chatbot communication enhance the guest experience.
Transform Your Business: Experience Growth Automation with Us
We crafted a powerful solution with simplicity in mind. At Janus Digital, we believe our success is driven by the growth and satisfaction of our clients.
©2024 Janus Digital Sdn Bhd (1566987-D). All rights reserved.
Hoteliers’ smart go-to that keeps bookings rolling in while streamlining the experience from end to end.
Let AI lend you a hand during user interaction
AI ready and salute, reporting for duty
Combined with message scheduling while AI helps you out
Engage visitors with real-time check-in,out and contact form
AI-powered chat that answers questions and helps users.
AI that learns from data to make predictions and improve over time
Unlock your hotel’s full potential with assets designed to elevate your short- and long-term game.
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Stories showing our solutions
Place for FAQs, guides and support
Guide, explain about integration
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