Automate Guest Communication Through WhatsApp

Connect Janus AI to your existing PMS to automatically answer guest enquiries, send check-in information and handle repetitive guest communication 24/7.

Supported integrations

[ 02 | JANUS AI Flow ]

Automation Solutions built around Hospitality Industry

Booking Platforms

Booking Platforms

Property Management System

Property Management System
JANUS AI

JANUS AI

JANUS AI

WhatsApp / Other Channels

WhatsApp / Other Channels

Guest / Customer

Guest / Customer

[ 03 | AI Replies + Human Escalation ]

Your team shouldn’t spend hours answering the same question everyday

Janus AI answers repetitive guest enquiries automatically. When a request requires staff attention, the conversation is escalated to your team.

[ 04 | Why Choose Us ]

Why Choose JANUS AI

Respond to Guests Instantly

Respond to Guests Instantly

Answer guest enquiries instantly via WhatsApp, even when your team is busy or offline.

Reduce Repetitive Enquiries

Reduce Repetitive Enquiries

Let Janus AI handle frequently asked questions, so your team doesn’t have to answer the same questions again and again.

Keep Your Team in Control

Keep Your Team in Control

Automate routine guest communication while your team stays focused on delivering great service.

Save Time & Upsell More

Save Time & Upsell More

Spend less time on repetitive enquiries and more time recommending relevant services and upgrades to your guests.

[ 05 | Hotel vs Short Stay ]

Less Front-Desk Work. Better Guest Support.

Different property types have different guest needs. Janus AI adapts to the way your team operates and the support your guests need.

Hotel

Answer frequently asked questions

Provide booking information

Share check-in information

Guide guests on hotel facilities & amenities

Provide multilingual support

Handle service requests

Recommend relevant services & upsells

Escalate complex enquiries to your team

vs

Short Stay

Send booking confirmations

Provide check-in instructions

Communicate house rules

Handle deposit-related information

Share unit-specific instructions

Provide access PINs

Support smart-lock integration

Send checkout instructions & reminders

[ 06 | Learn how we get it done ]

How Janus AI Chatbot works

01

[step]

Connect Your PMS

Our team integrates your Property Management System (PMS) with Janus AI, so your guest and booking information can work seamlessly with the platform.

02

[step]

Personalize Your AI

Customize your Janus AI chatbot with your property information, FAQs, SOPs, schedules, check-in instructions, and other guest communication.

03

[step]

Activate & Automate

Janus AI handles guest messages, check-in reminders, stay information, and more, while escalating requests to your team when needed.

[ 07 | JANUS AI Core Features & Benefits ]

Everything You Need to Automate Guest Communication

Janus AI automates guest communication throughout the stay, from booking confirmations and check-in instructions to common enquiries, guest requests and post-stay messages. It works seamlessly with your existing PMS or Channel Manager and communicates with guests through WhatsApp.

Seamless PMS Integration

Works directly with your existing Property Management System.

24/7 Automated Guest Communication

Responds to guest enquiries and sends important messages around the clock.

Real-Time Booking Synchronization

Keeps booking and guest information up to date in real time.

Customized SOPs & Messaging

Tailor responses and automated messages to match your property’s SOPs and workflows.

Faster Responses, Better Guest Experience

Reduce waiting time and give guests quick, consistent support.

Localised & OTA-Specific Messaging

Customize communication based on your property’s location and the OTA your guest booked through.

Multilingual Support

Communicate with guests in multiple languages for a more inclusive guest experience.

Image & Audio communication support

Share and receive images and audio through WhatsApp to make guest communication clearer and more convenient.

[ 08 | Take self-check-in a step further with smart lock integration ]

Advanced Automation

Already using smart locks? Connect them with Janus AI to create a seamless, contactless self check-in experience.

From sending access details to managing guest entry and revoking access after checkout, Janus AI helps automate the process in real time. Spend less time managing access manually while giving guests a faster, more convenient way to enter their property.

Less manual chat handling
0 %
More upsells & add-on revenue
0 %
Guest coverage with no extra staff
0 /7

[ 09 | Get Started Now ]

Start Automating Your Guest Messaging Today

Join hundreds of hotels and short stay operators using Janus hospitality AI Chatbot to respond faster, work smarter, and improve guest satisfaction.