The Janus Business Portal is the main control center for managing your AI chatbots, subscriptions, and bookings. Whether you are a new user or an experienced operator, this guide will walk you through how to log in securely and navigate the key features.
1. Logging in to Janus Business Portal
You can access the portal by visiting:
👉 https://business.janustech.co
There are two login options available:
- Personal Number – Your individual registered mobile number.
- Business Number – A registered number for your company used by individual.
⚠Important:
Do not log in with any number that is already latched to a chatbot connection.
- Numbers connected to WhatsApp chatbots are used exclusively for automation and should not be used for portal login.
- Logging in with a chatbot-connected number may cause conflicts or prevent proper integration.
Best Practice: Always use your personal number (or designated business number not tied to a chatbot) for login.
2. Navigating the Portal Dashboard
- AI Chatbot
- View all registered chatbots.
- Check subscription status (active, trial period, inactive).
- See integration type (e.g., Janus WA(unofficial WhatsApp) or Meta (WABA)).
- Monitor connection status and WhatsApp URLs.
- Manage chatbot details via the Edit (✏️) button.
- Bookings
- Access and manage customer bookings.
- Track upcoming reservations and history.
- Subscriptions
- Your Subscriptions: Overview of all active and trial subscriptions.
- Billing: Manage invoices and payments.
- Plan & Pricing: Upgrade or modify your subscription plan.
- Logout
- Safely exit your session after completing tasks.
3. Quick Tips for Smooth Use
✔ Always check the subscription status of your chatbot to ensure uninterrupted service. ‘
✔ If your chatbot shows Not Connected, verify that the correct WhatsApp number is linked.
✔ Use the Connection Number field as a reference to confirm which numbers are already latched to chatbots.
4. Support
If you encounter issues with login, subscriptions, or chatbot connections:
- Contact Janus Support Team via the support email or helpdesk available in your portal.
- Provide your registered number and chatbot ID for faster resolution.
✅ With this guide, you should now be able to log in correctly and navigate efficiently within the Janus Business Portal while avoiding common mistakes.
