We’re proud to announce the release of Janus Business Portal 1.0 – your central hub for managing guest experiences, automating communication, and streamlining bookings. This first release marks a major step forward in helping hoteliers gain more control and visibility over their operations, while providing guests with smoother and more personalized experiences.
With Janus Business Portal 1.0, we’re laying the foundation for a smarter, more connected hospitality ecosystem. Let’s dive into the features included in this release.
🤖 Chatbot Overview – Your Communication Command Center
At the heart of Janus is our AI-powered chatbot system, built to handle seamless guest interactions across multiple channels. With the Chatbot Overview feature, hoteliers can now:�
- View Integration Status
Keep track of your communication channels in one place. Whether you’re using WABA (WhatsApp Business API) or Janus WA, you’ll instantly know which channels are active, connected, and ready to engage with your guests. This ensures no downtime in communication and helps maintain a smooth flow of guest inquiries and responses. - Manage Hotel Persona
Every property has its own identity – from the way it welcomes guests to the tone it uses in messages. With Hotel Persona management, you can customize the chatbot to match your hotel’s voice and brand personality. This makes every interaction feel authentic, consistent, and aligned with your guest experience strategy. - Manage Room Persona
Personalization goes beyond the hotel brand. With Room Persona, the chatbot can be tailored to provide room-specific information. Whether it’s highlighting amenities, promoting upgrades, or assisting with in-room requests, this feature ensures guests receive relevant, targeted communication that enhances their stay.
📅 Booking Dashboard – Centralized Guest & Reservation Management
Managing reservations should be simple, not stressful. That’s why Janus Business Portal 1.0 introduces the Booking Dashboard, a unified view that connects directly with your Property Management System (PMS).
Here’s what you can do:
- View Booking Listings (Synced from PMS)
No more switching between platforms or spreadsheets. The booking dashboard pulls real-time reservation data directly from your PMS, giving you a single source of truth. You can easily view, track, and manage guest bookings without leaving the portal. This saves time and reduces the risk of errors. - Broadcast Messages to Guests
Communication shouldn’t stop at check-in. With the broadcast messaging feature, you can send updates, promotions, or important announcements to all guests at once. Whether it’s a reminder about breakfast hours, a limited-time spa offer, or safety information, this tool ensures your messages are delivered quickly and consistently.
Why This Matters for Hoteliers
Hospitality is about creating seamless, memorable experiences. The Janus Business Portal 1.0 empowers hoteliers by:
- Centralizing communication and bookings in one platform.
- Giving control over brand voice and personalization through personas.
- Simplifying operations with PMS integration.
- Enhancing guest engagement with proactive messaging.
This release is just the beginning. As we continue to evolve, the Janus Business Portal will expand with more automation, deeper analytics, and new features designed to make hospitality management smarter and more efficient.
🔮 What’s Next: A Sneak Peek at Janus Business Portal 1.5
The journey doesn’t stop here. Our 1.5 release takes the Janus Business Portal to the next level with powerful tools for subscription management, smarter chatbot customization, and improved booking control. Hoteliers can now manage their plans and add-ons directly from the portal, fine-tune chatbot response styles, upload internal knowledge files, and even back up existing bot settings for extra reliability.
On top of that, the Booking Page is now more intelligent, with PMS sync triggers, message log tracking, and filtering options for smoother reservation handling.
With 1.5, we’re not just automating tasks – we’re giving hotels greater flexibility, control, and confidence in how they run their operations.
Stay tuned – the evolution of Janus has only just begun.
