[ One Platform. Smarter Customer Conversations. Better Business Operations. 🇲🇾 ]

Choose the plan that fits your business today, and scale as your team grows.

Flexible plans built for your team

Pick the right tier for your needs and upgrade anytime.

* Excluding additional fees. Please refer to the Additional Fees section below.

Lite

RM

199

/month *

Save RM 398 with a 12-month plan (2 months free) • Pay 12, get 14 months

Everything you need to manage customer conversations and basic team operations in one place.

Most Popular

Core

RM

399

/month *

Save RM 798 with a 12-month plan (2 months free) • Pay 12, get 14 months

Go beyond conversations with powerful CRM, team collaboration, task management, and marketing campaigns.

Growth

RM

699

/month *

Save RM 1,398 with a 12-month plan (2 months free) • Pay 12, get 14 months

Take customer engagement & business operations to the next level with advanced tasks, CRM, campaigns, & multi-channel management.

Nexus CRM

Add-on

RM

299

/month *

Save RM 598 with a 12-month plan (2 months free) • Pay 12, get 14 months

Manage your contacts, customer data, and marketing campaigns from one centralised platform.

Seats & Units

User Seats

Additional Users at RM39/month

1

2

5

1

Units

20

Additional Units at RM10/month

20

Additional Units at RM7/month

50

Additional Units at RM5/month

Message Templates

Additional Message Templates at RM5/month

3

7

10

5

Template Scheduler

Additional Template Scheduler at RM5/month

3

8

15

3

Chat & Email

Additional Channel at RM50/month

AI Agent

AI Persona (Knowledge Base)

AI Files

7

15

Multi-Language

Image Recognition

Audio Recognition

Fallback Message

Human Agent

Conversation Assignment

Conversation Team Assignment

Label & Priority

Canned Responses

7

10

Customer Profile Overview

View Only

View Only

Task Creation

Task Assignment

Task Status

Priority

Reminder

Escalation

Contact Management

Contact Segmentation

Contact Import

Customer Profile

Customer Preference

Contact Source

Campaign Creation & Scheduler

Audience Segmentation

Campaign Analytics

One-time Setup Fee

RM500

RM1,000

RM1,500

RM500

Built-in safeguards

Your plan scales with usage, so your conversations, AI features, and workflows stay uninterrupted.

Monthly Active Contacts

If you exceed your selected tier, your team can keep talking to customers without interruption.

Monthly Active Contacts

If you exceed your selected tier, your team can keep talking to customers without interruption.

Frequently asked questions

We’re here to help with any questions you have about plans, pricing, and supported features.

Still have questions?

Our friendly team is ready to help.

JANUS subscription fees and Meta/WhatsApp messaging fees are separate. Meta may charge fees based on WhatsApp Business messaging usage and applicable Meta pricing. Any Meta-related charges are subject to Meta’s current policies and rates.

Yes, if you want to connect your WhatsApp Business Platform account to JANUS. Your Meta Business account and WhatsApp Business assets must meet Meta’s requirements for connection and verification.

Yes, where the number meets the requirements for WhatsApp Business Platform integration. The setup process may vary depending on your existing WhatsApp configuration.

API integration is available starting from the Growth plan.

JANUS is designed to be easy to set up, but onboarding or configuration support may be required to ensure your chatbot, knowledge base, channels, and business information are properly configured.

Yes. Additional properties or units can be added based on your package’s applicable additional-unit charges.

Yes. Multi-property support is available depending on your selected package and the number of properties included.

Support varies by plan:

  • Lite & Nexus: Email and ticketing support

  • Core & Growth: Email/ticketing + instant messaging and live chat support

Yes — pricing and features are subject to change. We encourage contacting sales for the most current information.

Use the website’s “Request a Demo” button or navigate to the Talk to Sales section to start the onboarding process.

Transform Your Guest Experience Today? Start automating with JANUS now.

LITE PACKAGE.

User Seats

1 Additional Users at RM39/month

Units

20 Additional Units at RM10/month

Message Templates

3 Additional Message Templates at RM5/month

Template Scheduler

3 Additional Template Scheduler at RM5/month

Chat & Email

Additional Channel at RM50/month

-

Human Agent

Customer Profile Overview​

View Only

-

-

-

One-time Setup Fee​

RM500

CORE PACKAGE.

User Seats

2 Additional Users at RM39/month

Units

20 Additional Units at RM7/month

Message Templates

7 Additional Message Templates at RM5/month

Template Scheduler

8 Additional Template Scheduler at RM5/month

Chat & Email

Additional Channel at RM50/month

AI Agent​

AI Persona (Knowledge Base)

AI Files

7

Multi-Language

Image Recognition

Audio Recognition

Fallback Message

Human Agent

Conversation Assignment

Label & Priority

Canned Responses

7

Customer Profile Overview​

Task Status

Escalation

-

-

One-time Setup Fee​

RM1,000

GROWTH PACKAGE.

User Seats

5 Additional Users at RM39/month

Units

50 Additional Units at RM5/month

Message Templates

10 Additional Message Templates at RM5/month

Template Scheduler

15 Additional Template Scheduler at RM5/month

Chat & Email

Additional Channel at RM50/month

AI Agent​

AI Persona (Knowledge Base)

AI Files

15

Multi-Language

Image Recognition

Audio Recognition

Fallback Message

Human Agent

Conversation Assignment

Conversation Team Assignment

Label & Priority

Canned Responses

10

Customer Profile Overview​

Task Creation

Task Assignment

Task Status

Priority

Reminder

Escalation

-

-

One-time Setup Fee​

RM1,500

NEXUS CRM PACKAGE.

User Seats

1 Additional Users at RM39/month

Message Templates

5 Additional Message Templates at RM5/month

Message Templates

3 Additional Message Templates at RM5/month

Chat & Email

Additional Channel at RM50/month

-

Human Agent

Customer Profile Overview​

View Only

-

Contact Management

Contact Segmentation

Contact Import

Customer Profile

Customer Preference

Contact Source

Campaign Creation & Scheduler

Audience Segmentation

Campaign Analytics

One-time Setup Fee​

RM500

Perfectly designed for hotels

Hoteliers’ smart go-to that keeps bookings rolling in while streamlining the experience from end to end.

OUR PRODUCT

AI Powered Chatbot

Let AI lend you a hand during user interaction

AI ready and salute, reporting for duty

_

AI Powered Service Automation

Combined with message scheduling while AI helps you out

OUR SOLUTION

Guest Interactivity

Engage visitors with real-time check-in,out and contact form

Machine Learning

AI that learns from data to make predictions and improve over time

Your premier destination for industry-tailored resources

Unlock your hotel’s full potential with assets designed to elevate your short- and long-term game.

LEARNING

Informative posts and updates

Stories showing our solutions

USER GUIDE

Help Center

Place for FAQs, guides and support

API Documentation

Guide, explain about integration

_

Video Tutorial

Learn our services visually

COMPANY

About Us

Information about our company

Reach out for support or inquiries

_

Become A Partner

Collaborate and grow together

Sales

Reach out for support or enquiries

_

White Label

Be your own self, starting from us

OUR OFFICES

Serving customers from across the globe

Kuala Lumpur, Malaysia.