Automate Guest Engagement.

Elevate Guest Experience.

Meet Janus ChatBot — your intelligent, multilingual, 24/7 guest assistant that handles inquiries, sends personalized messages, and keeps guests happy from booking to check-out.

Pain Point

Hospitality Has Changed.

Has Your Guest Communication?

Guests expect instant answers, anytime.

Modern hotel guests want quick, accurate responses, from booking questions to check-in instructions, no matter the time of day.

Staff get overwhelmed handling repetitive questions.

Front desk and concierge teams often spend hours answering the same guest queries, from Wi-Fi passwords to check-out times.

Manual reminders & check-in details take too much time.

Sending booking confirmations, welcome messages, house rules, and check-in instructions manually can slow down operations and lead to missed details.

Staff turnover and re-training cost is high

In the hospitality industry, replacing and re-training staff for guest communication roles can be costly and time-consuming.

JanusChatBot solves all that. We give you an AI-powered assistant that never sleeps, never forgets, andever patience — so your guests feel taken care of while your team focuses on what matters most.

Core Features & Benefits

And So Much More?

Your customers are always connected. Why should your Chatbot be any different?

Intelligent Chat Engagement — 24/7

Instant responses to every inquiry — bookings, FAQs, and personalized recommendations — even at midnight.

Fully Automated Guest Journey Messaging

Schedule and send messages at every touchpoint:

  • Welcome messages after booking
  • House rules before arrival
  • Check-in & check-out instructions
  • Post-stay review surveys to boost rating

Customized Personalities for Each Property & Room

Assign unique chatbot personalities to specific buildings or rooms, delivering highly relevant, context-aware conversations that delight guests.

Multilingual & Multimedia Communication

Engage guests in their preferred way — text, voice notes, pictures, or their native language. Perfect for international travelers.�

Cost & Time Efficiency

Reduce repetitive training, save manpower hours, and cut communication costs — all while improving guest satisfaction.

How It Works

How Janus ChatBot Works — Simple Setup, Powerful Guest Engagement

Easily automate your hotel guest communication in four simple steps — from PMS integration to personalized, multilingual messaging on WhatsApp, WebChat, and more.

01

[step]

Sign-Up via Janus Business Portal

Signin, select your PMS integration, and provide your hotel token for instant connectivity

02

[step]

Configure Building & Room Personas

Set unique chatbot personalities for each property or room for more precise, relevant guest conversations.

03

[step]

Automate Your Guest Journey

Configure scheduled welcome messages, house rules, check-in/out instructions, and post-stay surveys.

04

[step]

Go Live & Let Janus Do the Rest

Janusengages guests in real time via WhatsApp, WeChat, or your chosen communication platform — 24/7, without missing a beat.

Social Proof

User Stories:

Hear What Others Love About Our Janus AI ChatBot

Awesome clients
+ 0
Our check-in process is smoother than ever — Janus handles everything, so guests arrive fully informed and happy.
Hotel Manager
Kuala Lumpur, Malaysia
Janus chatbot allow use to reduce engagement operation cost and effort drastically, and allow us to focus on better on-ground operation service.
Resort Operator
Sabah, Malaysia
Customizable Persona for both buildings and units works amazingly well! Now we can share detailed instructions for each individual booking, automatically!
Short-Stay Operator
Melaka, Malaysia
Supportive backend staff from Janus, seamless onboarding process.
Host
Genting Highland, Malaysia
We onboarded in less than a day, and all guest details sync perfectly. The setup was faster than we expected.
Homestay Owner
Selangor, Malaysia
We cut manual messaging time by 90% and increased our post-stay reviews rating.
Short-Stay Host
Penang, Malaysia
We stop relying on translator! Janus translate every language, recognizes pictures and understand Guest intention nicely
Unit Operator
Genting Highland, Malaysia
Since we started using Janus, our check-in messages go out automatically and guests arrive fully informed. It’s like having a receptionist who never sleeps.
Hotel Manager
Kuala Lumpur, Malaysia

Social Proof Section

User Stories:

Hear What Others Love About Our Janus AI ChatBot

Awesome clients
+ 0
Our check-in process is smoother than ever — Janus handles everything, so guests arrive fully informed and happy.
Hotel Manager
Kuala Lumpur, Malaysia
Janus chatbot allow use to reduce engagement operation cost and effort drastically, and allow us to focus on better on-ground operation service.
Resort Operator
Sabah, Malaysia
Customizable Persona for both buildings and units works amazingly well! Now we can share detailed instructions for each individual booking, automatically!
Short-Stay Operator
Melaka, Malaysia
Supportive backend staff from Janus, seamless onboarding process.
Host
Genting Highland, Malaysia
We onboarded in less than a day, and all guest details sync perfectly. The setup was faster than we expected.
Homestay Owner
Selangor, Malaysia
We cut manual messaging time by 90% and increased our post-stay reviews rating.
Short-Stay Host
Penang, Malaysia
We stop relying on translator! Janus translate every language, recognizes pictures and understand Guest intention nicely
Unit Operator
Genting Highland, Malaysia
Since we started using Janus, our check-in messages go out automatically and guests arrive fully informed. It’s like having a receptionist who never sleeps.
Hotel Manager
Kuala Lumpur, Malaysia

Janus Subscription

Janus AI ChatBot Rate Card

Transparent Pricing, No Hidden Costs

Basic

Great for private individuals

From as low as

RM399

monthly

*One-Time Setup Fee: RM500
*Additional Units: RM5/unit (for 20 units and above)
*PMS/CM integration fees might apply.

Janus Subscription

Janus AI ChatBot Rate Card

Transparent Pricing, No Hidden Costs

Basic

Great for private individuals

From as low as

RM399

monthly

*One-Time Setup Fee: RM500
*Additional Units: RM5/unit (for 20 units and above)
*PMS/CM integration fees might apply.

Your Guests Deserve Instant,
Personalized, Effortless Service.

With Janus, you can deliver it — every time.

Perfectly designed for hotels

Hoteliers’ smart go-to that keeps bookings rolling in while streamlining the experience from end to end.

OUR SERVICE

AI Powered Chatbot

Let AI lend you a hand during user interaction

AI ready and salute, reporting for duty

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AI Powered Service Automation

Combined with message scheduling while AI helps you out

OUR SOLUTION

Guest Interactivity

Engage visitors with real-time check-in,out and contact form

Chat Automation powered by OpenAI

AI-powered chat that answers questions and helps users.

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Machine Learning

AI that learns from data to make predictions and improve over time

Your premier destination for industry-tailored resources

Unlock your hotel’s full potential with assets designed to elevate your short- and long-term game.

LEARNING

Informative posts and updates

Stories showing our solutions

USER GUIDE

Help Center

Place for FAQs, guides and support

API Documentation

Guide, explain about integration

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Video Tutorial

Learn our services visually

COMPANY

About Us

Information about our company

Reach out for support or inquiries

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Become A Partner

Collaborate and grow together

Sales

Reach out for support or enquiries

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White Label

Be your own self, starting from us

OUR OFFICES

Serving customers from across the globe

Kuala Lumpur, Malaysia.