How to Connect Your Chatbot with WhatsApp (WABA)

This guide helps you connect your chatbot to WhatsApp Business API (WABA) so your chatbot can start replying to guests on WhatsApp automatically.

Step 1: Log in to Janus Business Portal

1. Open your browser
2. Go to Janus Business Portal

✅ Once logged in, you will see your dashboard.

Step 2: Select Your Chatbot

Click on the chatbot you want to connect to WhatsApp

📌 Example: “Hotel Janus Bot” or “Homestay Assistant”

Step 3: Click the Link Icon 🔗

Click on the link icon

Choose “Connect with WABA” from the options

💡 This tells the system you want this chatbot to work on WhatsApp.

Step 4: Complete the WABA Onboarding

Now, just follow the on-screen instructions:

You may be asked to:

1. Log in to your Facebook / Meta account
2. Select or create a WhatsApp Business Account
3. Choose the phone number to connect
4. Grant permission for Janus to manage messages

👉 Just click Next / Continue / Allow when prompted.

⚠️ Important: 

1. Use a phone number that is not already used for WhatsApp
2. Make sure your business details are correct

Step 5: 🎉 Tadaa! You’re Done