We’re excited to announce the launch of the User Management and Team Management modules in Janus Digital, designed to help hospitality operators better manage users, organise teams, and create a more structured operational workflow.
👤 User Management
The User Management feature allows organizations to easily manage the individual users within their Janus Digital account.
It provides a centralised way to add users, maintain user information, and manage individual access to the Janus Digital platform based on their roles and responsibilities.
✨ Key Features
Manage Users
View and manage users under your organization.
Add Users
Add new team members to the organization.
Manage Access
Control user access to the platform based on their roles and responsibilities.
Organization-Based Management
Keep all users organized under the same company account.
Update User Details
Manage user information and access as your team changes.
User Management = Who can access Janus Digital and what they can access.
👥 Team Management
The Team Management feature allows hospitality operators to organise and segregate users into different teams or departments based on their operational responsibilities.
Team Management works hand in hand with the Janus Digital Task Management Module, ensuring that tasks generated from guest requests can be directed to the right team or department for follow-up and assistance.
✨ Key Features
Create Teams
Set up teams based on your hotel’s operational structure.
Segregate Departments
Organise teams such as Front Desk, Housekeeping, Maintenance and Management.
Team-Based Task Assignment
Direct tasks to the appropriate team or department.
Task Management Integration
Route tasks generated from guest requests to the relevant team.
Better Operational Organisation
Give each team clearer visibility of the tasks relevant to their responsibilities.
For example, a guest reporting an air-conditioning issue can have the task routed to the Maintenance Team, while a request for additional towels can be directed to Housekeeping.
Team Management = Which team or department should handle the task.
🔗 User Management + Team Management + Task Management
Together, these modules provide a more structured way to manage users, teams, and operational tasks.
User Management → Manage individual user access
Team Management → Organise users into teams/departments
Task Management → Route and track tasks with the appropriate team
This helps hospitality teams improve task routing, reduce missed requests, and create clearer accountability across their operations.
👉 Want to learn more about Task Management?
Read the full announcement and discover how the Task Management Module works with Janus Digital’s existing Fallback Message feature: Read More About Task Management
⭐ Additional Modules for Janus Digital
The User Management and Team Management features are updated modules. The seat numbers are based on our new pricing which isn’t included in the current Janus Digital Hospitality AI Chatbot Package.
Ready to experience a more structured way to manage your hospitality operations?
Contact our team to upgrade your Janus Digital package and experience the new User Management and Team Management features.
