In these times where convenience and efficiency define customer experiences, hotels must adapt to evolving guest expectations. Traditional booking and check-in processes often involve long queues, missed reminders, and delayed responses—but what if hotels could streamline all of this with a single AI-powered assistant?
Introducing Joey, a WhatsApp-based AI agent designed to make hotel bookings, check-ins, and guest services seamless. From automated booking confirmations to door access and concierge support, this AI ensures that hotel guests enjoy a frictionless stay.
How It Works: AI-Powered Hospitality via WhatsApp
1. Instant Guest Engagement After Booking
Once a guest books a stay, Joey automatically contacts them via WhatsApp using their provided phone number. The AI requests their booking confirmation number, ensuring a smooth and secure process.
2. Smart Check-in & Secure Digital Key
Gone are the days of waiting in line at the front desk. After verifying the booking, the AI provides a unique PIN code for the guest’s door lock, allowing them to check in effortlessly.
3. Automated Reminders for a Hassle-Free Stay
The AI keeps guests informed with timely reminders about:
✔ Check-in and check-out times
✔ Payment deadlines
✔ Hotel policies and promotions
4. Virtual Assistant: Answering Guest Inquiries Instantly
Instead of calling the front desk, guests can simply ask the AI questions through WhatsApp, such as:
- “What are the best restaurants nearby?”
- “What time is breakfast served?”
- “Where can I rent a car?”
With instant AI responses, guests can access information on demand without waiting for hotel staff.�
Why Hotels Need Joey
- Increases operational efficiency – Staff can focus on personalized guest services instead of routine queries.
- Enhances guest satisfaction – No more long wait times or miscommunication.
- Reduces front desk congestion – Digital check-in eliminates unnecessary paperwork and delays.
- Available 24/7 – The AI never sleeps, ensuring round-the-clock assistance.
The Future of Hospitality
With Joey, hotels can automate tedious booking and check-in processes, giving guests a stress-free, modern experience. By leveraging WhatsApp, an app familiar to millions, hotels can enhance engagement without requiring guests to download new apps.
Want to elevate your hotel’s service with AI? Let Joey handle the details—so you can focus on hospitality.�
